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Yes, please send us a support ticket to request how often you would like to pay. The default is...
FTP 101See: http://en.wikipedia.org/wiki/FTP What is FTP FTP is '''File Transfer Protocol''' or in...
How can I cancel my account?If you wish to cancel your services, you must send a support ticket to us. If your notice of...
How can I reduce the spam my domain receives?SpamAssassin provides a way of filtering and deleting spam emails. SpamAssassin is not enabled by...
How can I upgrade my plan?Please submit a ticket and you will be provided with new payment links that require you to...
How will I be billed?Please note that all of our packages are set up for automatic renewal. Until we receive...
List of all PHP enabled and compiled featuresTo find out if your server has a feature or setting enabled for PHP, you can list all the...
Our nameserversWe have several Servers. Please ask us what server your account is on before changing your name...
Password ResetAll clients can reset the password within their cPanel at anytime, or can request for us to...
What is a Parked Domain?A parked domain can be seen as a "placeholder" for an existing website. Many clients will chose...
What is an Add on Domain?An addon domain is a domain that you can "add on" to your existing hosting account, without...
What is an SSL Certificate?An SSL Certificate secures your website, and is vital when your business requires you to accept...
What is considered a strong password?There are different password policies which could define a secure password. The rules we...
What is the cost of a SSL Certificate?We charge $120 per year to setup and maintain a SSL certificate. To purchase an SSL certificate,...
What is the most secure method for accessing my cpanel/whm account?Each server provides both SSL and normal methods for accessing your hosting account's interface....
What version of php/mysql do you offerWe offer PHP5 and MySQL 4.1 on our servers.
